Phoenix House

We partnered with Phoenix House—a leading nonprofit providing evidence‑based substance use and mental health treatment across the United States—to design and develop a responsive, WordPress‑based website. The platform serves as a clear digital front door for people seeking help, guiding visitors to nearby programs, resources, and donation options.

What We Delivered

• Intuitive “Get Help” flows: Step‑by‑step paths that connect individuals and families to appropriate treatment options and local centers.
• Structured information architecture: Organized program pages (residential, outpatient, prevention, mental health), resource libraries, and FAQs for quick discovery.
• API & integration layer: Location lookups, contact/intake routing, calendar/events, and donation/payment modules connected to third‑party services.
• Content & media system: News, blog, and press tools with role‑based publishing in a secure WordPress multisite environment.
• Accessibility & UX: Compassionate visual language, readable typography, and prominent CTAs designed for urgent use cases.
• Performance & reliability: Caching and CDN best practices to support traffic spikes from campaigns and media coverage.

Impact

The new site made Phoenix House’s services easier to find and understand, reduced friction for intake inquiries, and strengthened fundraising and community outreach—helping more people access treatment faster.